Brand new, never used. Not in original packaging. Some have minor surface scratches on the back from typical warehouse storage. The item “IQ 2020 Control Box” is in sale since Sunday, January 21, 2018. This item is in the category “Home & Garden\Yard, Garden & Outdoor Living\Pools & Spas\Spas & Hot Tubs”. The seller is “waterwerks16″ and is located in Hollywood, CA. This item can be shipped to United States.